Report: ShotSpotter (SoundThinking technology) Alert Efficiency: New Orleans Police Department

Report: ShotSpotter (SoundThinking technology) Alert Efficiency: New Orleans Police Department

This report analyzes approximately nine months of ShotSpotter gunshot detection data from the New Orleans Police Department’s pilot program in the Fifth District. From June 2025 through February 2026, the system generated 1,399 alerts, corresponding to 1,010 unique incidents.

Roughly one in four unique incidents (24.3%) produced a police report, while the majority were cleared without documented evidence of confirmed gunfire. The data also shows that ShotSpotter alerts did not meaningfully improve police response times in comparison with 911 civilian gunfire calls for service. At the same time, responding to these alerts required substantial officer resources. Officers spent an estimated 932 hours responding to ShotSpotter alerts during this period, with more than half of that time devoted to calls that did not find evidence of gunfire–-placing additional demands on a department already operating below its stated staffing needs.

Overall, these findings suggest that while ShotSpotter may increase awareness of potential gunfire, its limited rate of confirmed outcomes and significant resource demands raise questions about the technology’s efficiency.

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